Purchase statistics
Open Journal -> Purchase statistics to compare shop, game service, game currency, case, lucky wheel and gift code purchases. Use the purchase journal to inspect an individual purchase.
Filters
| Field | Purpose |
|---|---|
| Project | One project or all available projects. |
| Game server | One server of the selected project or all its servers. |
| Period | Today, the last 7, 30 or 90 days, this year, last year or custom dates. |
| Start / End date | Both dates are included, in UTC. Previous years are available. |
| Grouping | Automatic, daily, weekly, monthly or yearly. Changes chart intervals, not the overall total. |
| Category | All categories or one kind of purchase. |
| Currency | The unit of account, including its project and decimal precision. |
Use the refresh button beside the filters to apply them. Reset restores the initial selection. The selected filters remain in the page address.
Different currencies, projects and balance units are not added together. Automatic selection displays one available currency. To inspect balance purchases, select the balance entry in Currency, even if its name resembles another purchase currency.
Category comparison
By purchase category shows confirmed purchases, received and returned amounts, free purchases, VIP attempts and records needing attention.
A zero row means there are no matching purchases in the selected currency and period. Check the filters before comparing categories.
Purchases and amounts
Confirmed purchases includes paid purchases, confirmed free purchases and used VIP attempts. Free purchases and VIP attempts increase purchase counts without increasing received amounts.
Purchase summary includes created, completed and cancelled purchases, payments, free purchases, VIP attempts and refunded purchases. Creation, payment, completion and refund use their respective dates and can fall in different periods.
Average payment is the received amount divided by the number of payments. Free purchases do not reduce the average. Paying players counts distinct registered buyers with a positive payment; repeated purchases do not increase that count. Guest purchases are shown separately.
After returns is the received amount minus refunds during the selected dates. It can be negative when purchases from earlier periods are refunded. It is not project profit.
Charts and periods
Payments and returns over time shows amounts for every interval. Average payment over time is calculated only where payments occurred.
Expand Values by period for exact amounts and purchase counts. Change grouping to compare months or years. The first and last intervals can be partial if the selection does not align with calendar boundaries.
There is no fixed ten-year limit. For a long history, select automatic, monthly or yearly grouping. Availability depends on retained history: choosing an earlier date does not restore missing purchases.
Activity and servers
By hour (UTC) combines the same hour across all selected days. By weekday (UTC) helps compare weekdays and weekends. Both tables use the selected dates, category and currency.
Use By game server to compare payment counts, amounts, refunds and average payment. Entire project means purchases without an individual server, not a second total of all servers.
Missing or unavailable data
- Check the dates, category, project, server and currency.
- When recent purchases are still being added, wait for an update or refresh.
- For records needing attention, open the category journal and check their statuses.
- Retry an unavailable report. For an overly large period, select one project or a less detailed grouping.
See the purchase journal for statuses, recipients and rewards.