Player Ratings

Overview

Open Journal -> Player ratings. The report contains scores from 1 to 5 for the project, game server, shop and support. The summary shows answers, players and the average score. The average includes every selected answer, so categories with more answers have a greater effect on it.

The category table shows the distribution of scores. The chart shows the average for each interval; periods without answers remain empty. The answer list includes the date, player, server, category and score. Player links open their profiles when profile access is available.

Summary and answers for the selected period across all four categories.

Filters

Choose a project, game server, period, chart interval, category and score. To find one player's answers, select a project first and then enter the player ID. The default period is the last 30 days; custom dates are available. Both boundary dates are included in UTC.

Use the funnel button to apply filters. Reset restores the initial selection. The row limit changes the list size; Previous and Next move through answers without changing the period summary.

Shop ratings with a score of 5. The summary uses the same filters.

An empty result has its own state, without replacing a missing average with zero. Retry later if the report is unavailable. An updating notice means that recent answers may still appear.

No answers match this selection. Change or reset the filters.

Player Account

Your ratings appears when new questions are available. Questions can follow creating a game account, selecting a server, updating a profile, topping up, making a purchase, receiving items or closing a support ticket. Another question in the same category requires a new qualifying action and at least seven days since the previous invitation.

The player can rate the project, game server, shop and support.

The player chooses a score from 1 to 5 for one or more questions and selects Send ratings. Answering every question at once is optional. Submitted scores cannot be changed.

Scores are selected but not yet submitted. The player can still change them.

After the last answer, the page shows a completed state. The menu entry disappears until new questions become available. A support rating here is separate from marking a specific ticket reply as Helpful / Not helpful.

Answers have been submitted. No new questions are available yet.

Project And Server Ratings

The project and game-server lists show their average rating for the last 30 days. The badge tooltip includes the answer count. No badge is shown when there are no answers.

The project card shows its average project rating for the last 30 days.

The game-server list uses answers in the Game server category.

Each game server displays its own average rating.

Cleanup

Open Projects -> Projects -> Wipe Data for the project. Choose one of the two mutually exclusive rating options:

• Unanswered evaluation invitations removes questions without answers. Accepted ratings, history and the rating badge are retained.
• All evaluation invitations and answers removes questions and answers. Reports and rating badges update after cleanup. New player actions can produce new questions.

Only unanswered invitations are selected for removal. Accepted ratings will remain.

Check the selected option and record count before confirming. Deletion cannot be undone. Full reset: master accounts and related data also removes all invitations and ratings.

All invitations and ratings are selected for removal. Check the record count before confirming.