Payments

Purposes, payment methods, amounts, and payment statuses

Search by payment ID, related operation, provider, or payment method. Separate filters narrow the list by payment purpose, status, and date range. Select the filter-icon button to apply them.

Reviewing a payment

1. Find the payment by its ID or related operation.
2. Verify its purpose, payment method, currency, and amount.
3. Compare the status with creation and completion dates.
4. Open the row details and compare the operation amount with the confirmed payment amount. The confirmed amount is absent if no payment has been made.
5. For a top-up, check the result in balances.

The details also show the payer, provider, and payment method. If no method has been selected yet, those fields have no data. Use Back and Next below the table to navigate adjacent pages.

Expired and Cancelled do not confirm payment. The amount of such an operation describes its terms, not a completed balance credit.

warning

Do not issue a manual credit until duplicate processing of the original order has been ruled out.