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Player balance management

This section is used to review and manually adjust player payment balances. It is separate from the team balance used to pay for MMO-DEV WEB tariffs.

Summary​

Open Users -> Player balances. The cards at the top show values for the projects available to the current administrator:

  • Players with a balance - master accounts that have a balance record.
  • Balance - the amount currently available to players.
  • Total - the cumulative credited amount.
  • Spent - the amount already used.

Search and filters​

The table shows the master account, email, project, server, available balance, total credited amount, bonuses, and spent amount. Select an email to open the user profile.

  • Search by email or numeric master account ID.
  • Select a project to limit the list to that project.
  • Select a game server or Global balance. A global balance belongs to the project and is not tied to one game server.
  • Use the controls below the table to move between pages.
  • Use the refresh button in the upper-right corner to reload the summary and list.

Adjust a balance​

Select the pencil button in the required row. Verify the email, project, server, and current balance at the top of the dialog before making a change. Three operations are available:

  • Credit adds the entered amount to the current balance.
  • Debit subtracts the entered amount. You cannot debit more than the available balance.
  • Set value replaces the current balance with an exact amount.

After saving​

After a successful save, the dialog closes and the table and summary refresh. Verify the new value in the player row and in the player cabinet. The administrator action log records the project, server, operation, and previous value.

If the player is missing, first check the selected project and server scope, then search by email or ID. This section is available only to administrators with permission to manage user profiles.