Connection check

The check confirms that the SaaS panel can reach the installed client, configuration, and database. Run it after installation or changes to domain, identity, proxy, or database settings.

1. Open Projects -> Projects.
2. Find the installed project and click Check connection.
3. Wait for every check to finish.

A healthy installation completes every check successfully:

Website, configuration, and database are available

When the client is completely unavailable, every check reports an error:

The panel could not verify the website, configuration, or database

A mixed result identifies which part works and where the failure occurs:

Individual checks can complete with different results

Check	Meaning
Site	The HTTPS domain responds to the panel
Configuration	The client accepted current project identity and settings
Database	The client database connection and required tables work

All three checks must succeed. For Site errors, inspect DNS, TLS, firewall, document root, and proxy. For Configuration errors, inspect identity, uploaded settings, server time, and API access. For Database errors, inspect host, port, database, credentials, and permissions.

Do not disable TLS verification or expose internal services publicly to make the test pass.