Purchase a tariff
A tariff defines team features and service duration. Ensure the balance covers the selected period before confirming.
- Open Home -> Service.
- Compare price and available features.
- Check the current tariff and expiry date.
- Select Buy, Renew, Upgrade, or Downgrade.
Select the number of months, verify total price and action, then confirm once.
Tariff history
History is ordered from newest to oldest and shows the date, action, and charged amount. It can contain a trial period, initial purchase, renewal, upgrade, downgrade, or tariff removal.
After confirmation, wait for the new history row. It confirms that the operation ran once and charged the expected amount.
The current tariff and expiry date update after purchase. If funds are insufficient, top up the balance. For a slow response, do not submit again - refresh the page and check the history first.
Returned payment
If subscription payment is returned, projects are suspended until the returned amount is paid again. Open Dashboard -> Balance and use Restore subscription payment. Topping up alone is not sufficient. The original term continues to run and is not extended on restoration; there is no additional charge for suspended days. Restoration steps and screenshots.